Integrated Activity and Ticket System

The Integrated Activity and Ticket System solution, designed to operate independently of any platform, allows you to:

- Automatically retrieve support requests sent to the customer support email address. - Assign support requests automatically to the relevant personnel or manually by an authorized user. - Once a support request is closed, the relevant personnel can automatically log their activity. - With reporting screens, the status of support requests and the activity operations of both full-time employees and outsourced personnel can be reported.